Shipping & Delivery Info

At Glow Pantry, every order is handmade, packed with care, and sent with love. Because our candles and citrus are crafted in small batches, please allow a little time for creation, curing, and preparation — perfection cannot be rushed ✨

Processing Time

🕯️ Candles: 3–7 business days
🍊 Citrus Garnishes: 2–4 business days
🧡 If your order includes both, they’ll be shipped together.

During peak seasons or custom orders, processing may take slightly longer — we’ll always keep you updated.

Shipping Rates

📮 Rates are automatically calculated at checkout based on weight, size, and destination.
We ship Australia-wide, and international shipping will open soon.

Pantry-to-Porch Local Delivery

🚗 Available to select suburbs near Mount Waverley, VIC.
If eligible, this option will appear at checkout.
We’ll contact you to arrange a delivery window.

Packaging

Your order is safely wrapped using premium, eco-conscious packaging to protect delicate candles and dehydrated citrus in transit.

Tracking

📦 A tracking number will be emailed once your order has shipped.
If you don’t see it, check your spam folder — or reach out anytime.

Missing or Damaged Items

If something arrives broken or not quite right, please contact us within 7 days. We’ll make it right — replacement, refund, or store credit.

Gifts

Buying for someone special? Leave a note at checkout and we’ll include a handwritten card — no added cost 🥰